Job Opportunities

Bookings Administrator

Bletchley Park Trust is currently recruiting for a full-time Bookings Administrator. As the Bookings Administrator, you will be working Monday to Friday 9.00am to 5.00pm.

Once Britain's Best-Kept Secret, today Bletchley Park is a unique heritage site and vibrant tourist attraction. Visitors can explore, experience and enjoy the top-secret world of iconic WW2 Codebreaking Huts and Blocks set within its atmospheric Victorian estate. The site is run by Bletchley Park Trust a registered charity, whose mission is to preserve and develop Bletchley Park as a world-class museum, heritage site and education centre in order to enhance the understanding of the critical contribution of Codebreaking and intelligence in World War Two, the birth of computing and electronic security, and how these unique achievements remain relevant today.

Working as part of our Bookings Team your areas of responsibility will include:

  • To answer and deal with all telephone enquiries for Group Bookings
  • To answer all email enquiries for Group Bookings
  • To organise all Group visit bookings to the Park
  • To work efficiently and cooperatively with the Bookings Officer to ensure a smooth and complete service provisions
  • Maintain group bookings schedule and update service partners of any changes e.g. catering team, Maintenance team
  • Supporting other areas and teams within Bletchley Park
  • Acting as a positive ambassador for Bletchley Park Trust
  • Providing excellent customer service in everything we do

 The ideal candidate should have excellent customer service skills and a pleasing phone manner. They should be flexible in their approach to work and feel comfortable working on their own initiative.

Download a detailed job description

Please apply with a full CV and covering letter explaining why you are interested in this role and how you meet the core skills for the role. Your covering letter and CV should be submitted to: 

Michelle Parsley
HR Manager
Bletchley Park Trust
The Mansion
Bletchley Park
Milton Keynes, MK3 6EB

Email: [email protected]

Closing date: Tuesday 2 August 2016

Strictly no agencies

Assistant Visitor Services and Retail Manager

Bletchley Park Trust is currently recruiting for a full-time, Assistant Visitor Services and Retail Manager. As the Assistant Visitor Services and Retail Manager, you will be working 5 days a week, including weekends on a fixed rolling rota.

Once Britain's Best-Kept Secret, today Bletchley Park is a unique heritage site and vibrant tourist attraction. Visitors can explore, experience and enjoy the top-secret world of iconic WW2 Codebreaking Huts and Blocks set within its atmospheric Victorian estate. The site is run by Bletchley Park Trust a registered charity, whose mission is to preserve and develop Bletchley Park as a world-class museum, heritage site and education centre in order to enhance the understanding of the critical contribution of Codebreaking and intelligence in World War Two, the birth of computing and electronic security, and how these unique achievements remain relevant today.

Working as part of our Visitor Services Team your areas of responsibility will include:

  • Ensuring excellent customer service levels are maintained by the team
  • Dynamic management on a day-to-day basis to ensure all customer service points are manned sufficiently at all times
  • Ensuring terms and conditions are adhered to for all ticket types and promotions
  • Identifying and providing training where required and ensuring that training records are maintained
  • Support the Visitor Services and Retail Manager in the effective management of Bletchley Park Trust retail operation
  • Supporting other areas and teams within Bletchley Park
  • Acting as a positive ambassador for Bletchley Park Trust 

The ideal candidate should have extensive customer service experience within a busy visitor attraction. They must have excellent interpersonal skills and a willingness to assist and support colleagues. They should have experience of managing and motivating a team of staff and delivery training and conducting appraisals.  The applicant must also be IT literate, numerate and have a logical approach to work.

Download a detailed job description

Please apply with a full CV and covering letter explaining why you are interested in this role and how you meet the core skills for the role. Your covering letter and CV should be submitted to: 

Michelle Parsley
HR Manager
Bletchley Park Trust
The Mansion
Bletchley Park
Milton Keynes, MK3 6EB

Email: [email protected]

Closing date: Tuesday 2 August 2016

Strictly no agencies

Volunteering Opportunities

We aim to deliver a faultless visitor experience, welcoming up to 250,000 visitors per year, and to achieve this we need to recruit more volunteers.

Becoming a volunteer at Bletchley Park offers the opportunity to share your expertise and gain a new skill set, and it brings people together from diverse backgrounds to work toward a common goal, building camaraderie and teamwork.

Volunteering offers an incredibly rewarding experience and it is an opportunity to explore new personal interests and goals.

Above all it is an opportunity to have fun and try something new.  

If you would like to find out more about joining the team of volunteers who help keep Bletchley Park running and provide a fantastic visitor experience, please email: [email protected]